Credit Card payments are collected by Trekksoft AG acting as an authorised agent of Francesca Hartop. Subsequently, Trekksoft AG will appear as WV ADVENTURES RAFTING on your credit card statement.
The domain where you enter and process your payment is owned and operated by TrekkSoft AG.
Rafting and Accommodation Trip Policies
We provide a personalized experience for you and your guests, with a guide assigned to each group's raft, and fresh lunches prepared for each trip. If you need to reschedule or cancel a trip, please let us know as soon as possible, so that we can accommodate your revised trip as best we can, and so you avoid higher than necessary cancellation fees!
Rafting and Accommodation Cancellation:
We are committed to guest safety on the river and on our premises and buses. Guests who, in the judgment of the rafting staff and/or company owner, pose a threat to themselves or others, will not be permitted to board for the trip, and/or may be removed from the trip if feasible. Guests are NOT permitted to raft under the undue influence of any substance, prescription or recreational, or if they are deemed to be mentally, emotionally, or behaviorally unprepared or combative. Such situations will be subject to either the Rescheduling or Cancellation terms at the discretion of West Virginia Adventures.