Rafting and Accommodation Trip Policies
We provide a personalized experience for you and your guests, with a guide assigned to each group's raft, and fresh lunches prepared for each trip. If you need to reschedule or cancel a trip, please let us know as soon as possible, so that we can accommodate your revised trip as best we can, or so you avoid higher than necessary cancellation fees!
We do not charge a fee for rescheduling your rafting trip the first time with at least 10 days' notice. Trips rescheduled fewer than 10 days in advance will incur a $20 per person rescheduling fee. A $10 per person rescheduling fee will be charged if a trip is rescheduled a second time.
A cancellation fee will be applied based on the following notice periods (number of days before scheduled trip):
Accommodation Rescheduling and/or Cancellation:
We are committed to guest safety on the river and on our premises and buses. Guests who, in the judgment of the rafting staff and/or company owner, pose a threat to themselves or others, will not be permitted to board for the trip, and/or may be removed from the trip if feasible. Guests are NOT permitted to raft under the undue influence of any substance, prescription or recreational, or if they are deemed to be mentally, emotionally, or behaviorally unprepared or combative. Such situations will be subject to either the Rescheduling or Cancellation terms at the discretion of West Virginia Adventures.